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The construction industry has recently witnessed a paradigm shift from traditional
paper-based method of service delivery to electronic information exchange using
Information Technology (IT), at least in the western world like UK. It is now evident
that the adoption of IT can enhance construction productivity and improve
communications for effective decision-making and coordination among construction
participants. The ability of the industry to avail itself of technology depends on the
level of usage by construction participants including the Quantity Surveyor (QS) who
plays a major role in the management of project success determinants, such as cost,
time and quality. This research therefore evaluates the level of adoption of IT by QS
in Nigeria and its impact in discharging their professional obligations to achieve
improved service delivery. A review of the relevant literature using published sources
was conducted to identify the current state and use of IT in the industry in various
parts of the world. In order to assess the level of adoption of technology by QS in
Nigeria and to evaluate its impact on their service delivery, data collected through
questionnaires administered to practicing professionals were analysed and
subsequently ranked using their mean item score (MIS) and the Kruskal Wallis H test.
The research revealed that despite the average to high awareness of the importance of
IT in improving service delivery and productivity, QS in Nigeria are still reluctant in
using these technologies mainly due to the high initial cost of acquisition; lack of
infrastructures to support its use and security concerns such as the susceptibility of IT
system. It is concluded that the Nigerian Institute of Quantity Surveyors should act as
a champion in raising the awareness of IT among its members and the Government
should provide an enabling environment for its importation and usage.